About

Since day one, we've been passionate about empowering disruptive startups, fueling rapid growth, and paving the way for lasting success.

A Few Words About Us

We are dedicated to helping your product thrive, providing the expertise and support your early adopters need to succeed.

We're built different...

We built this company to tackle the challenges of onboarding in complex, high-touch environments. Many early stage startups struggle with low customer volume, intricate onboarding processes, and multi-persona sales motions that demand tailored approaches. Traditional methods often fall short, creating friction that slows adoption and impacts customer success. Our solution streamlines these processes, ensuring that every customer—regardless of complexity—receives a seamless, intuitive experience that drives long-term value.

By focusing on efficiency and clarity, we remove the barriers that make onboarding a bottleneck rather than a growth driver. Our approach adapts to the unique needs of each persona involved, aligning stakeholders and accelerating time-to-value. Whether it’s delivering on-site white glove implementation services, developing and executing comprehensive product training, or managing roadmap feedback to drive continuous improvement, we designed our approach to transform onboarding from a challenge into a competitive advantage.

A True Partnership

We collaborate closely with our clients, providing tailored solutions that drive growth and long-term success.

Charlcye Mitchell

CEO
Charlcye is a visionary leader with a passion for transforming startups into customer-centric powerhouses. With extensive experience in customer success, operational efficiency, and growth strategies, she founded Launch Path Pro to bridge the gap between product adoption and customer loyalty. Charlcye thrives on solving complex challenges, helping startups scale sustainably, and ensuring every customer journey is seamless and impactful.

Isai Arredondo

COO
Isai is a strategic operations expert dedicated to turning bold ideas into actionable results. As the driving force behind Launch Path Pro’s operational excellence, he ensures that every engagement is executed flawlessly. With a background in process optimization, team leadership, and customer retention strategies, Isai brings structure and scalability to startups looking to grow efficiently. His hands-on approach ensures that clients get the support, insights, and frameworks they need to succeed.